Read Our Reviews from Top Rated Dealer In Greensboro, NC

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

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Billy M.
Oct 7, 2025
Rob was very helpful and sold me a Dodge Truck. My only experience with First Quality motors was with Rob from beginning to the end of sale. He handled all the paperwork and explained everything to me in great detail. The truck I bought was in very good condition and i am very happy with the sale and service I received. I would not hesitate to recommend Rob and first Quality motors if you are looking for that rare honest car dealer. I was lucky to have found them.
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Robert O.
Aug 8, 2025
Great experience with Lil Rob did excellent job communicating what he needed from the credit union, definitely will be doing more business with First Quality Auto
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Lisa A.
Aug 3, 2025
I was looking for 2 cars. One for myself and one for a friend. Found Toyota Sienna van on Craigslist being advertised by First Quality Auto. Visited the dealership the next day and had the privilege of meeting Little Rob. He was very courteous and shared a great deal of information about the van. After test driving, there were a few minor issues ( cracked windshield, rear lock not working, and low tire pressure. No problem, they repaired everything and even replaced the front windshield. After such great service, I bought my 2nd car two days later (2012 Acura wagon) which is in perfect condition. I highly recommend this dealership for their honesty and great service. Thanks again.
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Cassie
Jul 31, 2025
Excellent customer service. I fell in love with the car the second I saw it. Lil Rob was very helpful with the whole process! Would recommend buying from them.
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Ron B.
Jul 3, 2025
I just wanted to add, it has been 2 years since I purchased my truck from First Quality Auto and have not had to do anything to it beside the normal oil changes, etc. I am still very happy with the truck and will return when I need another vehicle.
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Rodney A. P. S.
May 6, 2025
Our experience with the First Quality team was great from beginning to end. Tina was very helpful in providing additional videos and pictures of the vehicle. Lil Rob was very good at communicating during the process. This was a no pressure to buy experience for my wife and myself. The paperwork went smoothly. We even received a phone call from the owner thanking us for our business. This is a classy operation. Thanks to all!!!
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Oladipupo M. O.
Sep 4, 2024
I got Ford Explorer 2017 from Mr Rob and they do me well. Mr Rob is a Wonderful man always there for people. This's my second car from Mr Rob. Thanks for your concern. May the Lord Strengthen you more and your Co-workers
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Wayne G.
Aug 27, 2024
I recently purchased a Ford Ranger from 'Lil Rob' and the experience was great. It was one the best experiences I have ever had while buying a vehicle. Will definitely recommend him to anyone looking to buy a vehicle.
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Linwood H.
Jul 22, 2024
'Lil Rob is the best!!! A man of his word who always shoots it to you straight and goes out of his way to deliver a quality vehicle at the best price this side of the Mississippi!!! Don't go anywhere else, for a top notch vehicle at the best price around, GO SEE 'LIL ROB' @ First Quality Auto!!!
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Brandi B.
Apr 24, 2024
This was the best car buying experiance that I have ever had, the staff is so friendly and patient. They will work with you and give you a GREAT deal. I will return in the future when I need to buy another car.
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Tom D.
Mar 14, 2024
Brought a Kia sonata suv from this dealer ship and there service and Suv was outstanding brought this car with 160,000 miles and it now at 214,000 and still running like new. Little rob was a very good person to deal with and the staff was outstanding also.
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Jzim
Sep 26, 2023
Thank you to First Quality Auto for holding a 2006 Honda for me and making the purchase smooth and easy. The Honda runs very well, and the extra service I received insures that I would buy from First Quality Auto Again. Thanks!
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Tuan L.
Aug 22, 2023
Dealer kept their words during the contract negotiation. Lil Rob and his staff went extra miles to support me on my constant calls during his very busy schedule. Be more patient when you buy vehicles if you are out of state (I am from Northern VA). I had couple small SUV issues but these are solvable. Yes, I would come back to buy car from this dealer.
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Ron
Aug 6, 2023
Thanks Lil Rob and team. I made the trip from Richmond to buy a truck. The experience was top notch and I made the purchase. Great folks at First Quality. Thanks
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Stacy N.
Jul 26, 2023
Best experience I have ever had buying anything! Lil Rob is very caring and friendly! I’m loving my Lexus and this will be the first place I go for now on when looking to buy a car. In fact I will be back soon to buy a car for my daughter!! Thank you
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Jonathan H.
Apr 12, 2023
I can't say enough positive things about Lil' Rob and Mark at First Quality Auto. These guys are FIRST CLASS all the way. Honest and straight-forward. Lil' Rob patiently answered all my questions and put up with me making a general annoyance of myself. :) I would absolutely purchase another car from First Quality Auto.
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Grace S.
Mar 20, 2023
I purchased a 2016 Land Rover from Lil Rob!!! I could not be happier with the service I received. After leaving the dealership my check engine light came on. I called Rob and he told me to please come back. I did as instructed they checked it out and it was just the gas cap that wasn't on all the way. I love my vehicle and the experience I had at First Quality! I would highly recommend them to anyone looking for a good honest company to purchase a vehicle from
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Silas S.
Feb 23, 2023
Lil Rob at First Quality Auto made my used car purchase very easy and smooth!! I got a quality used SUV for a great price, next time I’m in the market this will be the first place I look. Lil Rob is a good guy and will make you feel at home through the whole process!
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Jan M.
Jan 25, 2023
Hi I went to First Quality Auto on 01/8/2023 for the second time in my life after coming from another dealer in Thomasville which they didn’t help us out the way “Lil Rob” did after I explain him our situation he seems understandable and we went after the 2016 Dodge Grand Caravan and we explain it everything and he said don’t worried I will put you in that mini van and he did, he was very busy but he help us out and with everybody else that was coming thru the door he was very knowledgeable and friendly. Thank you so much “Lil Rod”because this my second mini van I have purchased from him and that was12 years ago. Thanks everyone at First Quality Auto for the great experience we had and especially thankful to Brent at the Service Department for hook my van with the parts need it. I appreciate everything they did for us. I will keep buying my cars from them like always and I will recommend my friends and family to them!!!!!
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Darrick M.
Jan 4, 2023
I purchased a Econoline van from Lil Rob this was one of the best purchases ever not only was the van in great shape and the price was also excellent . He saved me lots of money on the spot .Most definitely will be purchasing my next vehicle there and you should too.
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Dawn W.
Oct 30, 2022
Can not thank “Lil Rob” enough for all the help getting me into my car. He knows what he is talking about, what a great guy. Never had great customer service such as this!!! He went over and beyond to help me! I will send folks his way, if they need a car. Thank you, thank you for all your help!!
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J S.
Feb 21, 2022
We just purchased a F-150 on Saturday. We was warmly greeted by Lil' Rob! He is very nice and knowledgeable. Rob took time and had patience to not only help us with the purchase of a new vehicle but he was also very pleasant and helpful to everyone that came into the office. We cannot say enough good things about Lil Rob and First Quality Auto.
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Randy M.
Feb 16, 2022
I really can't say enough good things about this dealership. From the moment we drove unto the lot to make an inquiry about a vehicle, to the moment we purchased with Little Rob (who stayed late to that day to accommodate our busy schedule), to the moment they were true to their word and provided us the extras they said they would give us (AFTER THE PURCHASE) my wife and I were all smiles. The entire staff not only provided us with a “First Quality Auto”, but first quality service, and a first quality total experience. If I could give them 6 stars I truly would. Thanks for the great experience guys! You truly have a customer for life.
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Yusef C.
Dec 27, 2021
Rob and All of the Staff at First Quality are Awesome!! Will definitely be back for a second vehicle when the time is right!!
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Dan M. L.
Dec 17, 2021
I agree with other reviews, bought a Highlander for my daughter. Really a great experience!! actually enjoyable. (who would of thought that buying a used car!) I appreciated Lil'Rob and Mark's upfront and laid back no pressure approach. definitely give them a look if your needing a used car. Thanks
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Laura . . S.
Oct 21, 2021
Just purchased a kia here today had the best experience ever. Everything was quick and easy and the salesman treated us like family. If you're in need of a good car at a fair price in a great environment, go down to First Quality Auto and speak with Lil Rob
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Brenda L.
Jul 26, 2021
I purchased a vehicle from First quality auto a couple of weeks ago, and I had such a wonderful experience.unlike other car dealers who try to pressure you. I drove 2 hours to buy a car from these guys after finding the vehicle I wanted at a much cheaper price than other dealers! These guys are straight up and honest! Lil Rob was the bomb! He was so helpful, kind and funny! He’s a man of his word! He held the car for me just as he promised, although there were others interested in the same vehicle . He really went above and beyond to help me get my new Buick. The owner Mark was also very friendly and personable. Folks, if you are in the market for a vehicle, I definitely recommend “First Quality Auto!” These guys are honest, down to earth, friendly and will go above and beyond to help you get you in your dream vehicle! Thanks again Lil Rob for everything, I love my new Buick!!! You guys rock! 😎
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27 Testimonials
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The reviews displayed may or may not be a complete set. Reviews may be removed if they:
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